How can we help you?

Welcome to our Help Center

CUSTOMER SUPPORT

Still have questions?

Email us anytime, we'll reply in 24-48h. Support hours: Mon - Fri (7 AM - 5 PM)

Top Asked Questions

Top Asked Questions

Most orders are shipped within 2-3 business days, excluding weekends and public US holidays. We strive to ship orders out as quickly as possible.

As soon as your order is shipped, you will get a confirmation email with a link to track your package. You can also track your order anytime by logging into your account.

Some items that are made to order or crafted by hand may require more time to produce. You can find the estimated processing time for each product in its description.

Please check our Shipping & Delivery page for additional information about shipments.

When your item is dispatched, we will send you an email with your tracking information. You should receive a tracking number and a link where you can track your parcel. Also, you can track anytime your order from your "order history" section on your account page.

Please note that if your order has more than one item, they may arrive in different packages. The delivery windows we provide are only approximations and the actual delivery time may be longer or shorter depending on the carrier's workload.

Visit our Track Order page for additional information about trackings.

You can find the estimated delivery time for each product in its description. Also, you can track anytime your order from your "order history" section on your account.

Please visit our Shipping and Track Order pages for additional information about shipments and delivery.

We accept the following forms of payment:

  • PayPal
  • Visa
  • Mastercard
  • American Express

Please check our Payments page for additional information.

Visit our FAQs to see all articles