1. HOW DO I CHECK THE STATUS OF MY ORDER?

You can track your order status in real time by entering your order information on the track order page.  After an order has been placed, it is promptly sent to our factory where we will print and ship your item(s) within 3-5 business days. Below are expected delivery times based on your location. Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below. 

US shipping time estimates 15-25 Days, other products 20-30 days and international shipping time estimates 20-30 Days, other products 20-30 days, if your items have not arrived within 60 days of the date of original purchase, contact customer service for a full refund of your purchase. This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries.

2. HOW DO I GET MY TRACKING NUMBER?

 Tracking numbers will be made available upon request 5-7 days after your order has been placed. If you would like to request your tracking number please contact us through our contact page and we will provide your tracking details. 

3. DO YOU DELIVER PRODUCTS INTERNATIONALLY?

 Epic Deal Shop successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

4. HOW DO YOU OFFER SUCH INCREDIBLE PRICING ON YOUR PRODUCTS?

 We source and manufacture products directly from our factory without wholesalers and middlemen putting their mark-ups on our products. Because we ship directly from our factory to your home, you get the highest quality product for an incredible price!

5. HOW DO I PLACE AN ORDER?

 Simply choose your style from the dropdown menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on it's way!

6. HOW DOES EPIC DEAL SHOP OPERATE?

 Epic Deal Shop is an online retailer of custom designed apparel. All merchandise is custom printed and shipped directly to you from our factory once the campaign has ended. 

7. HOW SECURE IS MY PERSONAL INFORMATION?

 Epic Deal Shop adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

8. DOES EPIC DEAL SHOP OFFER A QUALITY GUARANTEE ON THE PRODUCTS IT SELLS?

 If you don’t love your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel, free of charge. Please see our refund policy for further details.

9. WHAT MATERIALS DOES EPIC DEAL SHOP USE?

 We use a premium Poly-Cotton blend on all of our custom printed pillow covers. Each pillow cover is custom made and hand-sewn in our factory. Our products are made soft for comfort and are known for their quality, durability and great look.