Below, you can will find the answers to the most frequently-asked questions.


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Payments Questions

We accept the following forms of payment:

  • PayPal
  • Visa
  • Mastercard
  • American Express

You can paste or type your coupon code at the checkout page, in the coupon box included in your order summary. The box is below the products you want to buy. After pasting the code, click on the "Apply" button and the discount will be deducted from your purchase value. Please note that you can only use one coupon per order, since our discount coupons are not cumulative.

Unfortunately, we cannot change the method of payment once your order is placed. If you need to make a payment change, we would have to cancel and refund your order so that you can place it again correctly. This is only possible if your order has not reached the packing stage.

If you are having trouble completing your order using your credit / debit card, please double check the following:

  • The card number, name and CV2 code (back of card) are correct and as they appear on your card.
  • Your billing address is correct.
  • Check you have the funds available in your account to complete your order.
  • Your bank has not imposed a limit on the amount of purchases you can make in a 24 hour period.
  • For international purchases please ensure your card is enabled for use international use.
  • All other details for shipping/billing are correct.

Your order will be charged as soon as you complete the checkout process.

We recommend copying and pasting your exact code into the coupon box to apply your discount. Keep in mind that promo codes cannot be combined, nor can they be applied towards shipping.

Once you are prompted to enter your payment information during checkout, please select the PayPal option. You will be redirected to PayPal to complete your order at this time.