Once your order has been received, it will be fulfilled within 24-48 hours in preparation for shipment. Customers will generally receive their items in 7-15 days from purchase. Delivery delays can occasionally occur.
All orders will receive a confirmation email when the order is placed and another email when their order has been fulfilled and ready to ship (please check your spam mail if you cannot see it). Individual Items May Ship Separately.
Sometimes it takes up to 48 hours for tracking info to show up in the tracking system or our own tracking system.
Multiple Items Orders
For logistical reasons, items in the same order will sometimes be sent in separate packages so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way
Cancellations can be made within 12 hours of your order. Once we have fulfilled and shipped your order, you cannot cancel an order.
If you have made an error in your address, please email us ASAP. We cannot guarantee the change in address if the order is already fulfilled and processed to ship. We are not responsible for address changes after 12 hours.
If you have any questions about your shipment, please contact us.